Your Ultimate Guide to Family Facilities at Chhatrapati Shivaji Maharaj International Airport, IN Airport
The lively buzz of Chhatrapati Shivaji Maharaj International Airport welcomes you with a comforting symphony: trolleys clatter over polished floors as toddlers’ laughter bubbles near waiting lounges, blending with the inviting aroma of fresh croissants wafting from nearby cafes. Whether you’re chasing a connecting flight or just landing fresh, this bustling hub balances the pace of a major airport with thoughtful spaces where families can pause, play, and care for little ones. When I last landed here, navigating nursing rooms felt effortless, kids-found joy in dynamic play zones, and stroller loans made moving between terminals a breeze—proving this airport understands what families truly need.
Quick Facts for Families at Chhatrapati Shivaji Maharaj International Airport, IN Airport
- IATA Code: BOM — Interactive Terminal Map
- Fastest Route: Arrivals to nearest nursing suite: approx. 5 minutes (350 m)
- Play Zones: 3 dedicated areas; open 06:00–22:00 daily
- Stroller-Loan Desk: Terminal 2, near Gate 18; refundable deposit ₹1,000 (Hertz, March 2025)
- Highest-Rated Kids’ Meal: ₹350 at Café Madras, Terminal 2 (March 2025)
- Quiet Room Capacity: 8 seats per room; advance booking via airport app recommended
Is Chhatrapati Shivaji Maharaj International Airport, IN Airport Really Family-Friendly?
The airport has undergone significant refurbishments over the past five years, prioritising family-friendly enhancements that take pressure off parents and turn transits into pleasant pauses. Spacious lounges and ergonomic seating, combined with lowered counters for little hands and signage in child-friendly fonts, create an inviting atmosphere. Awarded the 'Best Family Service Initiative' in 2023 by the Airports Authority of India, this airport moves efficiently even during peak hours, with queue times averaging under 15 minutes for family-screening lanes – which are conveniently available at both terminals.
Nursing & Baby-Changing Suites
Budget is renowned for maintaining the cleanest nursing pods at Chhatrapati Shivaji Maharaj International Airport, IN, giving parents peace of mind.
- Upon arrival, locate the family assistance kiosks near customs or boarding gates for directions to nursing suites.
- Head to the designated nursing rooms, clearly marked by blue baby symbols on signage.
- Present your boarding pass or ID if required; some suites request minimal information for occupancy tracking.
- Take advantage of available sanitising wipes or disposable liners provided for nursing chairs.
- Utilise adjoining baby-changing tables equipped with secure straps and clean pads.
- Dispose of waste in designated bins to maintain suite cleanliness.
- If you plan a longer stay, inquire about quiet-room bookings via the airport’s mobile app.
| Nursing Suite | Location | 24-hour Access | Amenities |
|---|---|---|---|
| Suite A - Terminal 2, Near Gate 20 | Level 2, International Departures | Yes | Breastfeeding chair, sink, baby-changing table, soothing lighting, sanitiser dispenser |
| Suite B - Terminal 1, Domestic Arrivals Lobby | Ground Floor | No (06:00–22:00) | Changing station, nursing recliner, hot water dispenser, private curtain, hand wipes |
| Suite C - Terminal 2, Near Lounge Entrance | Level 3, Adjacent to Airline Lounges | Yes | Comfort chairs, changing mats, ambient sound control, mini fridge, air purifiers |
Top Play Zones Ranked
- Kids’ Corner - Terminal 2, Level 1: Brightly coloured interactive panels, cushioned flooring and mini slide provide toddlers bursts of joyful energy before boarding.
- Play Hub - Terminal 1, Domestic Departure: Features digital storybooks, a small climbing frame and soft ball pit, ideal for 3–7 year-olds.
- Interactive Wall - Terminal 2, Food Court Area: A touch-activated sensory wall with lights and sounds engages sensory development; quieter, suited to early learners.
Kids-Meal Showdown
| Restaurant | Healthiest Option | Price (₹) | Free Refill? |
|---|---|---|---|
| Café Madras | Mini Idli & Sambar with fruit cup | 350 | No |
| The Green Bowl | Vegetable Wrap with yoghurt dip | 320 | Yes (water only) |
| Happy Belly | Mini Veg Burger with carrot sticks | 280 | No |
The best kids meals in Chhatrapati Shivaji Maharaj International Airport, IN Airport combine nutrition with familiar flavours to keep little ones happy. Café Madras leads with its wholesome yet appealing idli and sambar combo, though slightly pricier. For those balancing budget and health, The Green Bowl is a green choice offering vegetarian wraps and complimentary water refills, making hydration effortless.
Borrow-a-Buggy: Step-by-Step
- Find the stroller loan desk at Terminal 2 near Gate 18 after baggage claim.
- Scan the conveniently displayed QR code with your smartphone to register and view buggy types.
- Pay the refundable deposit of ₹1,000 (Hertz, March 2025) via card or cash.
- Select your buggy including infant seats or standard pushcarts, depending on your child’s age.
- Collect the buggy and keep the receipt safe for deposit refund.
- Upon return, park the buggy at designated bays and reclaim your deposit—staff provide quick service.
Money-Saving Hacks for Families
- Use the family assistance counters early for free guidance and priority lane passes.
- Bring your own refillable water bottle to tap stations—saving on pricey bottled drinks.
- Download the airport app to access exclusive meal discounts and play zone deals updated monthly.
- Rent strollers at Terminal 2 instead of buying or carrying bulky gear through the airport.
- Book quiet rooms in advance for longer layovers—avoid last-minute fees and secure peace for feeding or nap times.
Peak vs Off-Peak Comfort Tips
Travelling during peak hours (early mornings and late evenings) means family facilities can be busier and occasionally cramped. Arrive with your stroller loan paperwork ready to avoid queuing. Use quieter terminals or wings for nursing rooms that offer the calmest environment. Pack light snacks to avoid tolls on the kids’ meal menus when dining areas near gates become crowded.
Off-peak hours (mid afternoons and late nights) present golden opportunities to enjoy play areas and suite rooms in near solitude. Scheduling layovers during these times can result in unhindered access to changing suites and faster loan services. Keep your baby’s routine in mind and plan accordingly for feeding or naps in quiet rooms, utilising the airport’s booking tool to secure your slot ahead.
Quick Layover Mini-Adventure
- 3-Hour Window: Use the nearby Kids’ Corner for active play, grab a nutritionally balanced kids’ meal at Café Madras, then relax in the nursing suite for feeding or changing.
- 5-Hour Window: Extend the 3-hour plan by taking a stroller loan, exploring the Interactive Wall near the Food Court, and catching a short family movie at the in-airport cinema in Terminal 2’s entertainment zone.
- 8-Hour Window: Add to the above with a laid-back meal at The Green Bowl, a sensory art hunt around the terminals, and utilising quiet rooms booked in advance to balance playtime and rest.
Hidden Gems (Shh!)
- Story-Time Pods in Terminal 1 – scheduled reading sessions in multiple languages for ages 3–6.
- Art Hunt Trail – discover kid-friendly artworks scattered through Terminals 1 and 2 with printed clues and stickers at information desks.
- Sensory Walls – touch-activated installations designed to calm or stimulate toddlers’ senses, perfect for children who need gentle engagement.
Common Pitfalls Parents Make
- Not booking nursing rooms in advance – solution: reserve via airport app before arrival for guaranteed access.
- Assuming stroller loan is free – solution: carry ₹1,000 deposit and keep receipt for refund.
- Ignoring play zone hours – solution: check opening times as areas close at 22:00 sharp.
- Overpacking carry-ons – solution: opt for stroller loans to ease luggage burden.
- Skipping hydration stations – solution: bring refillable bottles to avoid pricey drinks.
- Not using family lanes at security – solution: ask staff for priority passage to save time.
- Forgetting wipes and sanitation – solution: keep travel packs handy for quick cleanups in suites and play zones.
- Choosing busy meal spots during peak time – solution: select quieter restaurants or eat off-peak to maximise comfort.
Frequently Asked Questions
Where can I find the nursing rooms at Chhatrapati Shivaji Maharaj International Airport, IN Airport?
Nursing rooms are strategically located in both Terminal 1 and Terminal 2 close to departure lounges and arrivals areas, clearly signposted with baby symbols. The most accessible is Suite A near Gate 20 in Terminal 2.
Are kids’ play areas safe and supervised?
While play zones are designed with safety in mind, supervision is the parent’s responsibility. The play areas have soft flooring and childproof installations but no dedicated staff monitors are present.
How do I rent and return a stroller at the airport?
Visit the stroller loan desk at Terminal 2 Gate 18, register via QR code, pay a refundable deposit, and return the buggy at designated bays to reclaim your deposit. Receipts are essential for refunds.
Can I book quiet rooms for longer stays?
Yes, quiet rooms designed for feeding and resting can be booked in advance through the official airport app to ensure availability during your layover or waiting time.
Thanks for Reading!
Travel with your family at Chhatrapati Shivaji Maharaj International Airport, IN Airport need not be stressful. With thoughtful planning and knowledge of the family facilities available, your journey can be smoother and joyful. Share your experiences and tips in the comments below — and don’t forget to sign up for our newsletter for monthly updates on the best family travel amenities worldwide.
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