ОRIX Review and Ratings

Company Description

Orix Car Rental combines Japan-wide coverage with traveler-friendly details: clear contracts, clean vehicles, and practical add-ons. Choose a nimble kei car for urban streets, a hybrid for long distances, or a van for groups. Branches near airports and city centers keep logistics simple, while multilingual support and insurance options provide peace of mind. With Orix, you get the keys and confidence to explore more of Japan.

City and airport branches

Kei to van classes

Multilingual support staff

Flexible insurance packages

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ОRIX rating

Discover a detailed overview of ОRIX’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

★★★★★

9 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

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700+

Vehicles

60+

Employees

40+

Locations

20+

Years Experience

What customers say about ОRIX - reviews and ratings

5 of 5 | ★★★★★ | 2025-03-01

The ETC card saved time and the hybrid barely sipped fuel. Orix emailed the inspection photos immediately, so everything felt transparent. Would gladly rent from them again.

Wilson T., Singapore

5 of 5 | ★★★★★ | 2024-12-22

Orix handled our last-minute extension with no fuss. The team updated paperwork via email and the rate remained fair. Cars are clean, fuel-efficient, and clearly well serviced.

Yuki S., Nagoya, Japan

5 of 5 | ★★★★★ | 2024-12-18

Our minivan in Okinawa was spacious and comfortable for five adults. Child seats were ready at pickup and installed correctly. Returning at a different branch was simple and fairly priced.

Noah J., Melbourne, Australia

5 of 5 | ★★★★★ | 2024-12-14

We did a loop from Tokyo to Karuizawa. The vehicle was modern and quiet, and the GPS directions were accurate. Staff were welcoming at both pickup and return. Highly recommended.

Jean L., Paris, France

5 of 5 | ★★★★★ | 2024-12-04

First time driving in Japan and the staff at Narita were fantastic. They set the GPS to English, explained the ETC, and the compact was easy to handle. A smooth, friendly rental.

Megan W., Seattle, USA

5 of 5 | ★★★★★ | 2024-11-16

I rent monthly for client visits and Orix is consistently efficient. Cars are well maintained, paperwork is quick, and returns are painless. Their reliability saves me time every trip.

Hiro K., Tokyo, Japan

5 of 5 | ★★★★★ | 2024-11-01

We chose a hybrid for Kyoto and Nara. Quiet cabin, great fuel economy, and crystal-clear navigation. Orix’s team answered all questions with patience and a smile. Professional throughout.

Carlos E., Madrid, Spain

5 of 5 | ★★★★★ | 2024-10-23

I appreciated the clear explanation of insurance and driving rules. The sedan felt secure on the expressway and parking sensors helped in narrow streets. A calm, trustworthy experience.

Amira H., Cairo, Egypt

5 of 5 | ★★★★★ | 2024-09-24

Pickup at Hiroshima Station was fast and polite. The car was spotless and the contract matched our booking exactly. No pushy upsells, just straightforward service and a reliable vehicle.

Tereza P., Prague, Czech Republic

Looking for more information about Tokyo before renting a car from ОRIX

ОRIX ★★★★★